xbajr Frequently Asked Questions

Creating an xbajr account takes under two minutes. Visit the xbajr Login page, click the registration option, enter your mobile number, choose a secure password, and confirm your details. You must be at least 21 years old to register. Once your account is created, you can log in immediately and make your first deposit via bKash, Nagad or Rocket to start playing.

xbajr requires a valid National Identity Card (NID) as the primary document for KYC verification. In some cases a passport or birth certificate may be accepted as a supplementary document. KYC is required before your first withdrawal is processed. Upload clear photos of your documents via the support team at [email protected] and verification is typically completed within 24 hours Bangladesh Standard Time.

If you have forgotten your xbajr password, contact the support team at [email protected] with your registered mobile number and account details. The team will verify your identity and guide you through a secure password reset process. For security reasons, xbajr does not send password reset links to unverified email addresses. Always use a strong, unique password and never share it with anyone.

No. xbajr strictly allows only one account per person. Opening duplicate accounts is a violation of our Terms and Conditions and will result in the closure of all associated accounts and the forfeiture of any balances held. If you believe a duplicate account has been created in your name without your knowledge, contact support immediately so we can investigate and secure your identity.

To permanently close your xbajr account, email [email protected] from your registered contact and request account closure. Before closure, any remaining balance must be withdrawn. If you are closing your account due to gambling concerns, our team can also arrange a self-exclusion instead, which may be a more appropriate option. All personal data is handled in accordance with our Privacy Policy after closure.

To deposit via bKash on xbajr, log in to your account and navigate to the deposit section. Select bKash as your payment method, enter the amount you wish to deposit in Bangladeshi Taka (BDT), and follow the on-screen instructions to complete the transfer from your bKash wallet. Deposits via bKash are typically credited to your xbajr account within a few minutes. The minimum deposit amount is displayed at the time of transaction.

bKash deposits on xbajr are processed in real time and typically reflect in your account balance within 1 to 5 minutes of the transaction being confirmed by bKash. If your deposit has not appeared after 15 minutes, contact xbajr support at [email protected] with your bKash transaction reference number (TrxID) and the support team will investigate promptly.

The minimum withdrawal amount on xbajr is displayed in the withdrawal section of your account at the time of the request. Withdrawals are processed to the same mobile financial service account (bKash, Nagad or Rocket) used for your most recent deposit. xbajr does not charge a withdrawal fee, but your mobile financial service provider may apply standard transaction charges.

Withdrawal requests on xbajr are typically processed within 24 hours Bangladesh Standard Time (BST, UTC+6). Most withdrawals to bKash, Nagad and Rocket are completed faster, often within a few hours during business hours. Withdrawals may take slightly longer during high-traffic periods or if additional account verification is required. You will receive a confirmation once your withdrawal has been sent.

Yes, xbajr supports Nagad, Rocket and Upay in addition to bKash for both deposits and withdrawals. All transactions are processed in Bangladeshi Taka (BDT). To make a deposit or withdrawal using Nagad or Rocket, select the relevant option in the payment section of your account and follow the prompts. Processing times and minimum amounts are consistent across all supported mobile financial services.

Yes, xbajr offers cricket betting on a wide range of matches including Bangladesh Premier League (BPL), Indian Premier League (IPL), T20 World Cup, and Bangladesh Tigers international fixtures. You can bet on match outcomes, top batsman, top bowler, over/under totals, and live in-play markets. Markets are updated in real time, and BDT odds are displayed for every available match.

All slot games available on xbajr are provided by certified game studios including Pragmatic Play and other leading providers. Each game uses a Random Number Generator (RNG) to ensure fair and unpredictable outcomes on every spin. The RTP (Return to Player) percentage for individual games is published by the respective provider and can be found in the game information panel before you play.

Yes, xbajr is fully optimised for mobile play on both Android and iOS devices. The platform works directly in your mobile browser — no app download is required. All games including live casino tables, cricket betting markets, slots, and crash games load smoothly on modern smartphones. For the best experience, use a stable internet connection such as a 4G or Wi-Fi network.

xbajr's live casino section features real-dealer games streamed in high definition, including live baccarat, live roulette, live blackjack, Teen Patti, Dragon Tiger, Andar Bahar, and a range of game-show style titles. Games are provided by leading studios including Evolution Gaming and Ezugi. Tables are available around the clock with Bangladeshi-friendly betting limits displayed in BDT.

When betting on Bangladesh Premier League (BPL) matches on xbajr, the standard cricket betting rules apply: match result bets are settled on the official final score, and in-play bets are settled based on the score at the time the market is closed. If a match is abandoned or reduced due to weather, markets are settled according to the Duckworth-Lewis-Stern (DLS) method where applicable. Full betting rules are available in the Terms and Conditions section.

xbajr offers a welcome bonus to newly registered players who make their first qualifying deposit. The current welcome bonus details — including the bonus amount, minimum deposit requirement, and wagering requirements — are displayed in the Promotions section of the platform at the time you register. Bonus terms vary, so always read the applicable terms before claiming any offer.

Wagering requirements on xbajr bonuses specify how many times you must wager the bonus amount before any winnings derived from the bonus can be withdrawn. For example, a 20x wagering requirement on a ৳1,000 bonus means you must place ৳20,000 in qualifying bets before withdrawing bonus-related winnings. The specific rollover for each promotion is stated in that promotion's terms. Wagering progress can be tracked via your account.

Yes, free spins awarded by xbajr have an expiry period that is stated in the terms of the specific promotion. Typically free spins must be used within 7 days of being credited to your account. Any winnings from free spins are subject to the wagering requirements stated in the applicable promotion terms. Unused free spins are forfeited once the expiry period has elapsed.

Whether a bonus can be used on cricket betting, slots, live casino, or a combination depends on the specific promotion. Some xbajr bonuses are valid across all product categories , while others are restricted to sports betting or casino games only. Always check the "Eligible Games" or "Applicable Products" field in the promotion terms before placing bets with bonus funds. If you are unsure, contact [email protected] before wagering.

xbajr uses SSL encryption to protect all data transmitted between your device and our servers, ensuring that your personal and financial information remains private. Account access is protected by password authentication and KYC verification. xbajr does not share your personal data with third parties except as required to process payments via bKash, Nagad, Rocket and Upay. For full details see our Privacy Policy.

The minimum age to register and play on xbajr is 21 years old. This applies to all players in Bangladesh regardless of location — whether you are in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi or anywhere else in the country. xbajr verifies age during the KYC process. Any account found to belong to a person under 21 will be immediately suspended and all funds handled per our Terms and Conditions.

If you feel gambling is becoming a problem, contact xbajr support at [email protected] and request a self-exclusion. You can choose a period of 6 months, 1 year, or permanent exclusion. During self-exclusion your account is fully suspended — you cannot log in, deposit or place bets. xbajr will also stop sending you promotional communications. Self-exclusion requests are processed as a priority and take effect promptly.

Yes, xbajr allows players to set daily, weekly or monthly deposit limits on their accounts. Contact [email protected] to request a deposit limit and specify the amount and period you want. Limit reductions take effect immediately. If you later want to increase a limit, a mandatory 24-hour cooling-off period applies before the increase is activated. This tool helps you stay in control of your spending before issues arise.

You can reach xbajr customer support by emailing [email protected] at any time. The support team operates around the clock and aims to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6). For responsible gaming requests such as self-exclusion or deposit limits, these are treated as high priority and actioned as quickly as possible. Do not share your password with support agents — xbajr staff will never ask for it.